Delivering a Customs Warehouse Solution to Optimise Duty and Cashflow

Client Profile: Importer / distributor with high-volume inbound goods and ecommerce exports

The outcome

The solution delivered an estimated £1.75 million annual cashflow benefit by ensuring duty was only paid when goods entered the UK market, while reducing exposure on re-exported stock.

Alongside the financial improvements, the project strengthened stock visibility, improved customs control, and established a scalable warehouse structure designed to support long-term operational growth and compliance requirements.

Frontiera Customs - Delivering a Customs Warehouse Solution to Optimise Duty and Cashflow

The challenge

The client was:

Paying duty at the time of import regardless of sales timing
Holding significant stock in the UK
Experiencing cashflow pressure and unecessary duty exposure on re-exported goods

There was no existing duty suspension mechanism in place.

Our approach

Frontiera led a full end-to-end customs warehouse (CWH) implementation, including:

Feasibility and cost-benefit analysis
Review of stock profiles and turnover
Review of current buying conditions and incoterms
Design of warehouse operating model
HMRC engagement and authorisation support

We also:

Defined inventory controls and audit requirements
Designed entry and removal declaration processes including EIDR and fast parcel operator (FPO) alignment
Trained operational teams

Our solution

A fully authorised Customs Warehouse

Duty and import VAT suspension while the goods are stored in the CWH

Duty payment only upon release to UK free circulation

Re-export without duty crystallisation

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Frontiera transformed our approach to duty management

Frontiera transformed our approach to duty management, delivering immediate savings while ensuring full compliance.

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