Cookie Policy

Last Revision: May 2026

Introduction

This Cookie Policy explains how Frontiera Customs Services Limited ("Frontiera", "we", "our", or "us") uses cookies and similar technologies on our website. 

This policy should be read alongside our Privacy Policy, which explains how we use personal data.

By continuing to use our website, you agree to the use 0f cookies in accordance with this policy, unless you disable then through your browser setting or cookie preference tool. 

 

What are Cookies? 

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, improve user experience, analyse website performance, and support security and marketing activities. 

Cookies may be:

 

  • Session cookies
  • Persistent cookies
  • First-party cookies 
  • Third party cookies

 

How we use Cookies?

We use cookies to ensure the website functions properly, improve website performance and usability, understand how visitors use our website, maintain website security, support analytics and performance monitoring, and remember user preferences where applicable.

 

 

Types of Cookies We Use

 

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot usually be disabled. They may include:

  • Security and authentication cookies
  • Session management cookies
  • Load balancing and network management cookies
  • Cookie consent preference storage

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve performance and visibility.

They may collect information such as:

  • Pages visited
  • Time spent on pages
  • Navigation paths
  • Device and browser information
  • Website performance metrics

We may use analytics services such as:

  • Google Analytics
  • Google search console
  • Other website performance monitoring tools

Analytics data is typically aggregated and anonymized where possible. 

 

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality, such as:

  • Language preferences
  • Form information
  • User settings

Marketing & Third Parties

Where applicable, third-party cookies may be used to support:

  • Embedded content
  • Social media integrations
  • Advertising or remarketing activities
  • Campaign performance tracking

These cookies may be placed by third-party providers and are subject to their own privacy policies. We do not control third-party cookies and recommend reviewing the relevant third-party privacy and cookie policies.

 

Managing Cookies

You can control or disable cookies through your browser setting. 

Most browsers allow you to: 

  • View stored cookies
  • Delete cookies
  • Block specific cookies
  • Block all cookies
  • Clear cookies when closing the browser

Please note that disabling certain cookies may impact website functionality and performance. 

Useful browser guidance can usually be found within your browser help settings. 

 

Third-Party Services

Our website may contain links to external websites or embedded third-party services. We are not responsible for the cookie practices or privacy policies of third-party providers.  We recommend reviewing the privacy and cookies policies of any third-party websites you visit. 

 

Data Protection and Privacy

Any personal data collected through cookies or related technologies will be handled in accordance with our Privacy Policy and applicable data protection legislation, including UK GDPR and Data protection Act 2018.

 

Changes to this policy

We may update this Cookie Policy from time-to-time to reflect changes in technology, legislation, or website functionality. 

 

Contact Us

You can contact Frontiera Customs Services Limited via the following methods:

 

  • Telephone:                     +44 (0) 3300 558 997
  • Email:                               info@fronteriacustoms.com
  • Postal Address:            55 Peach Street, Wokingham, RG40 1XP